Business Operations Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Bool Software Consulting Tempo inteiro

We are looking for a dedicated and organized Business Operations Specialist to join our Operations Department at Bool. As a member of our team, you will have the opportunity to work with talented individuals who are passionate about using technology to empower people and organizations around the world.



Main Responsibilities:


  • Client Communication: Serve as the primary point of contact with clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Collecting Hours Reporting: Manage and collect timesheets and hours reporting from different teams to ensure accurate tracking of work hours.
  • Invoicing Process: Handle the entire invoicing process from start to finish, ensuring timely and accurate billing of clients.
  • Reporting & Coordination: Support the Operations team with reporting and data analysis tasks, including tracking project progress, managing data, and maintaining records.


Key Requirements:


  • Proficient in English: Strong written and verbal communication skills in English are required to liaise effectively with clients and internal teams.
  • Excel Skills: Good knowledge of Microsoft Excel for managing and analyzing data, creating reports, and supporting the invoicing process.
  • Attention to Detail: Ability to maintain accuracy and manage multiple priorities in a fast-paced environment.
  • Team Player: Capable of working independently and collaboratively with various departments and clients.
  • Digital: Should be comfortable working with software applications and technology tools to support administrative and operational tasks.


What we have to offer: A friendly and inclusive team in a fast-growing impact-driven startup, work from home flexibility, competitive salary, benefits, personal and professional development.



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