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Ecommerce Support Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Bosch Service Solutions SA. Tempo inteiro

Required Skills and Qualifications

  • A minimum of 3-5 years of professional experience in e-commerce operations, logistics, or customer support.
  • Affinity to e-commerce and online sales.
  • Strong written and verbal communication skills in English, with knowledge of European languages (French, Spanish, German, Polish, Romanian) being an advantage.
  • Ability to communicate effectively with customers and internal teams.
  • System knowledge: Service CRMs (C4C, SalesForce,…), SAP, MS Office, with experience with website and/or marketplace backend platforms being an advantage.
  • Service and results-oriented, entrepreneurial thinking, and autonomous way of working.