Quality Assurance Professional
Há 5 dias
**Our Mission**
Nestlé Business Services (NBS) aims to deliver exceptional value to our customers through our Shared Services. We strive to be a multicultural and diverse team of professionals, passionate about digital innovation and driving continuous improvement processes.
We are looking for a talented individual to join our team as a Quality Assurance Professional. In this role, you will be responsible for ensuring the effective adoption and implementation of the Value Framework within the Service Delivery team.
The ideal candidate will have a bachelor's degree in business, marketing, or communications, and will possess excellent analytical skills, with the ability to analyse data and identify trends and insights. They will also have experience in Shared Services, Communication, or Customer Service, and a strong understanding of the FMCG industry.
As a Quality Assurance Professional, you will lead the collection, analysis, and reporting of partner feedback, trigger and facilitate continuous service improvement, and drive the identification and communication of business value delivered through the services.
Key Responsibilities:
- Lead the collection, analysis, and reporting of partner feedback.
- Trigger and facilitate continuous service improvement.
- Drive the identification and communication of business value delivered through the services.
What will make you successful:
- Bachelor's degree in business, marketing, or communications.
- Excellent analytical skills, with the ability to analyse data and identify trends and insights.
- Experience in Shared Services, Communication, or Customer Service.
- A strong understanding of the FMCG industry.
Benefits of working with NBS include:
- Development of expertise in Nestlé's Shared Services Business.
- Immersion in a culturally diverse team.
- Local and international exposure.
- Flexible working environment.
- Engagement and wellbeing activities.
- Competitive salary and annual bonus according to performance.
- Meal allowance card.
- Flex Benefits - choose what benefits suit you best.
- Nestlé Club membership with discounts from partners.
- Free coffee and equipment according to professional needs.
- E-learning courses and training program to reach your goals.
- Career progression and possibilities for international career.
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