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Customer Service Representative for Airbnb France
3 semanas atrás
The Role
We are seeking a remote French speaking advisor to join our customer service team. As a key member of our team, you will be responsible for managing customer inquiries, resolving issues efficiently, and providing exceptional customer service.
About the Position
This is an exciting opportunity to work with a reputable company, offering a competitive salary and benefits package. If you're a motivated and customer-focused individual with strong communication skills, we encourage you to apply.
Key Accountabilities
- Respond to customer inquiries and resolve issues promptly
- Collaborate with internal teams to achieve business objectives
- Improve customer satisfaction through process enhancements and continuous learning
- Maintain accurate records and reports as required
- Develop and maintain expertise in our products and services
Requirements
- Native or proficient level of French (C2)
- Advanced level of English (at least C1) both verbal and written
- Excellent communication and interpersonal skills
- Problem-solving skills with a focus on customer satisfaction
- Ability to work independently and as part of a team
