Support Team Lead
Há 4 dias
Promote Project is searching for a highly skilled Support Team Lead to join our team as a Web3 Expert. As a key member of our customer support function, you will be responsible for leading and developing our team of Customer Support Specialists.
About the RoleThis is a hands-on role that requires strong technical skills, excellent communication abilities, and a deep understanding of Web3 technology.
Key Responsibilities:- Technical Leadership: Provide technical guidance and support to the team, helping them to troubleshoot complex technical issues and resolve customer problems.
- Collaboration: Work closely with product and engineering teams to escalate and resolve complex technical issues.
- Process Improvement: Continuously refine and improve support processes to enhance efficiency and customer satisfaction in a fast-paced startup environment.
-
Support Team Lead
Há 4 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroSupport Team LeadWe are seeking a highly motivated and experienced Support Team Lead to join our team in Lisbon. As a key member of our support team, you will be responsible for leading and guiding your team members in their day-to-day activities.You will work closely with our people team to plan and coordinate events, negotiate contracts with vendors, and...
-
Technical Support Team Lead
Há 16 horas
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroJob Description:Usercentrics is a global leader in data privacy and marketing solutions, striving for a balance between growth and compliance. Our vision is to empower a thriving digital ecosystem through data-driven business and privacy-led marketing.We're seeking a Technical Support Team Lead who will help customers navigate our products with ease. As a...
-
IT Support Team Lead
Há 5 dias
Lisboa, Lisboa, Portugal Stefanini Emea Tempo inteiroJob DescriptionWe are seeking a highly skilled Service Delivery Manager to lead our Field Support Team in Europe. The successful candidate will be responsible for managing the day-to-day support provided by our team across multiple sites. This includes coordinating on-site support with our Customer Client Service Lead, managing response to computer-related...
-
IT Support Team Lead
Há 6 dias
Lisboa, Lisboa, Portugal Iptor Tempo inteiroSalaryWe offer an attractive salary package and generous vacation days.Job DescriptionAs a visionary Service Desk Team Lead, you will oversee a team of customer support representatives who provide assistance to users of Iptor's Infrastructure and software products and services.Required Skills and QualificationsYou will lead and manage a team of customer...
-
Game Support Team Lead
Há 6 dias
Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroJob Description:We are seeking a highly skilled and experienced Game Support Team Lead to join our team at Descompagnons Trabalho Temporário Lda. As a key member of our support operations, you will be responsible for leading a large, remote team of gaming professionals in providing exceptional player support services.Key Responsibilities:Team Leadership:...
-
Customer Support Team Lead
Há 4 dias
Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiroKey ResponsibilitiesLead and coach a team of German content reviewers to achieve high performance and deliver exceptional service.Set clear performance goals, provide constructive feedback, and conduct regular performance evaluations to foster individual and team development.Enforce community guidelines and platform policies with accuracy and consistency,...
-
Scrum Team Lead
Há 4 dias
Lisboa, Lisboa, Portugal team Tempo inteiroWe are seeking an experienced Scrum Master to lead our Agile transformation journey. As a key member of our team, you will drive Agile methodologies and practices across the organization, collaborating with cross-functional teams to identify areas for improvement.Responsibilities:Develop and implement processes to improve efficiency and...
-
Player Support Team Lead
Há 8 horas
Lisboa, Lisboa, Portugal Miniclip Tempo inteiroSelect how often (in days) to receive an alert:Delivering value-driven customer service and a better game experience for our players is crucial for the Miniclip Player Experience team. The Miniclip Player Experience team is looking for a Team Lead, who would guide, train, find trends, prioritize tasks, motivate, and encourage the team in their roles. The...
-
Team Lead
3 semanas atrás
Lisboa, Lisboa, Portugal Grabjobs Tempo inteiroCross Border Talents is recruiting a Team Lead to join one of our client's company in Lisbon, Portugal.Our Client is the largest quality assurance company in the world and is recruiting employees for a localization/software-testing project in partnership with one of the world's largest tech providers.Your RoleThe Team Lead role will be focused on:Utilizing...
-
IT Support Team Lead
3 semanas atrás
Lisboa, Lisboa, Portugal INFUSE Tempo inteiroPress continue to see content specific to your location.CanadaRemoteEUR 30,000 - 40,000INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.We seek an experienced, visionary information technology professional to serve as the IT Support Team Lead. In this...
-
Product Support Team Lead
4 semanas atrás
Lisboa, Lisboa, Portugal Coverflex Tempo inteiroAbout UsCompensation is more than a paycheck, and traditional approaches don't adequately reflect it or the way people work today.We're on a mission to change that.We see compensation as everything a company gives its people in return for the work they do.It should be easier to understand, offer, manage and spend.Long-term, we're working towards becoming the...
-
Support Team Lead
Há 16 horas
Lisboa, Lisboa, Portugal Bloq Tempo inteiroAbout UsBloq.it is revolutionizing the smart locker industry with its innovative solutions. We've created the world's leading smart locker solution, solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.Why Join Us?The opportunity to play a pivotal role in enhancing support team...
-
Senior Customer Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAs a key member of the Umbrella Functional Consulting & Support Team, you will be responsible for providing exceptional customer service to our clients.Lisbon OfficeWe are seeking a highly skilled and fluent French-speaking Customer Support Agent to join our team in Lisbon. As a Customer Support Agent, you will be the primary point of contact for our...
-
Team Lead
3 semanas atrás
Lisboa, Lisboa, Portugal Veeva Systems, Inc. Tempo inteiroVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer...
-
D2C Team Lead
3 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroThe main purpose of the D2C Team Lead is to be responsible and accountable for overall operational excellence of the D2C Services team across projects.This includes managing team members and workstreams to bring value to the business by ensuring consistent first-time-right service delivery.You will support the Business/Market in managing content on Nestlé...
-
Team Lead
Há 7 dias
Lisboa, Lisboa, Portugal Veeva Systems, Inc. Tempo inteiroVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer...
-
Team Lead Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiroAbout the Role:As a Team Leader at Randstad II - Prestação de Serviços, Limitada, you will play a crucial role in ensuring the success of our content review team. Your primary responsibility will be to lead and manage a team of moderators/support agents, providing them with the necessary training, guidance, and support to excel in their roles.Key...
-
Customer Support Team Lead
Há 4 dias
Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiroKey ResponsibilitiesManage, train, and develop a team of moderators/support agentsSet goals, provide feedback, and evaluate team member performanceEnforce community guidelines, handle escalations, and analyze trendsEnsure quality support, manage channels, and resolve complex issuesOversee and maintain quality in German language moderation/supportThe...
-
Recruitment Team Lead
Há 16 horas
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroThe Recruitment Team Lead will be responsible for leading a team of recruiters and supporting the recruitment process. This role requires excellent leadership and communication skills.Responsibilities:Team Leadership:Lead a team of recruiters to achieve business objectives.Mentor and coach team members to improve performance.Recruitment Process:Oversee the...
-
Delivery Team Lead
Há 4 dias
Lisboa, Lisboa, Portugal TTEC Tempo inteiroRole SummaryWe are looking for a seasoned professional to fill the role of Team Lead, Service Delivery at TTEC. As a key member of our team, you will be responsible for driving business results through effective leadership, strategy development, and collaboration with stakeholders.Main ResponsibilitiesDrive business results through effective leadership and...