Operational Excellence Associate

Há 4 dias


Lisboa, Lisboa, Portugal Top Language Jobs Tempo inteiro
Shape the Future

We're a global technology and services leader that powers the brands of the future. Our mission is to deliver exceptional client experiences, driving business growth through innovative solutions. As an Operational Excellence Associate, you'll play a critical part in ensuring performance goals are met across all operations, fulfilling client expectations related to operational excellence.

You'll work closely with our team to identify areas for growth and implement effective strategies to drive success. Your primary responsibilities will include contacting third parties abroad by telephone and/or e-mail to verify payment information, managing incoming calls and emails with professionalism and empathy, treating all data with extreme confidentiality, and meeting and exceeding contractual goals.

Your Key Responsibilities

  • Contact third parties abroad by telephone and/or e-mail to verify payment information.
  • Manage incoming calls and emails with professionalism and empathy.
  • Treat all data with extreme confidentiality.
  • Meet and exceed contractual goals.

Our Benefits

  • Full-time employment with indefinite contracts.
  • Competitive salary and performance bonus.
  • Central location in Lisbon, Portugal.
  • Bring-a-friend (referral) bonus opportunities.
  • Full paid training on the company and the project.
  • Career development programs, specialized courses, and language classes.


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