Technical Support Specialist

1 semana atrás


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

**Job Overview**

We are seeking a skilled Technical Support Specialist to join our team at Cross Border Talents. As a Technical Support Specialist, you will be responsible for providing high-quality technical assistance to German-speaking customers via phone, email, and chat.

**Key Responsibilities:**

  • Provide technical support to German-speaking clients via various communication channels
  • Troubleshoot complex technical issues related to website solutions
  • Document all customer interactions and issues in the company's CRM system
  • Ensure customer satisfaction by resolving issues promptly and professionally

**Required Skills and Qualifications:**

  • Fluency in German (C2 level required)
  • Intermediate English proficiency (B2 level or higher)
  • Previous experience in customer service or technical support is a plus, but not mandatory

**Benefits:**

  • Competitive salary and benefits package
  • Comprehensive training program to equip you with necessary skills and knowledge
  • Opportunities for career growth and development in a fast-growing company


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