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Content Moderation Specialist
2 semanas atrás
About the Role
We are seeking a highly skilled Content Moderation Specialist to join our dynamic team at Grabjobs in Lisboa. This is a permanent position that offers a base salary of 14,000 - 15,000 per year.
Job Description
The successful candidate will be responsible for reviewing and moderating online content, including videos, complaints, and legal notices, to ensure compliance with client guidelines. They will also protect customer data and adhere to accuracy and confidentiality standards.
Responsibilities
- Review and moderate online content to ensure compliance with client guidelines;
- Protect customer data and adhere to accuracy and confidentiality standards;
- Audit, review, and update social media content;
- Handle inquiries and provide quality service to meet Key Performance Indicators (KPIs);
Requirements
- Strong computer navigation skills and proficiency in PC usage;
- Excellent communication skills, both written and verbal;
- Detail-oriented with a strong sense of responsibility;
- Ability to multitask and manage multiple tasks efficiently;
