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Travel Experience Coordinator
2 semanas atrás
About Indie Campers
Indie Campers is a leading campervan marketplace dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a robust booking experience and offer high-quality road trips at affordable prices. With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries.
Our Mission
We are committed to providing exceptional travel experiences and building a community of like-minded individuals who share our passion for exploration and adventure. Our goal is to make the world a smaller and more connected place, one road trip at a time.
The Role
We are seeking a Travel Experience Coordinator to join our team in Almancil - Faro. As the face of our company, you will be responsible for delivering outstanding customer service, maintaining our fleet of campervans, and ensuring the smooth operation of our depot.
Key Responsibilities
- Handle incoming reservations, welcome guests, and manage check-ins and check-outs
- Prepare and clean our campervans to ensure they meet the highest standards
- Maintain our campervans in top condition, monitor maintenance needs, and perform repairs as required
- Register guests, manage stock, and process payments
- Address complaints and troubleshoot emergencies in a timely and professional manner
Requirements
- You are a travel enthusiast with excellent communication skills and experience in Tourism, Hospitality, Retail, or Rent-a-car
- You are fluent in English and Portuguese, with a valid driver's license and confidence in driving a campervan
- You are a responsible individual who takes your work seriously and can be relied upon
- You are well-organized and possess problem-solving skills
Benefits
- Be part of a young, fast-growing, and innovative company where you can make a difference
- Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon or Los Angeles
- Continuous training and coaching to develop your skills
- A competitive compensation package, including Performance and Referral Bonuses
- Free Road Trips to experience Indie firsthand and explore North America, Europe, and Oceania
Join Us