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Aerospace IT Operations Manager
1 semana atrás
The IT Operations Project Manager will be responsible for ensuring the provisioning of new software packages and upgrades, maintaining infrastructure in operational condition, and monitoring system performance against negotiated service-level agreements (SLAs).
Key responsibilities include analyzing console messages, diagnosing system failures, and taking corrective action to ensure continuity of operations. The ideal candidate will have experience in IT service management, with a focus on service design, transition, and operation.
Strong leadership and interpersonal skills are essential for effectively communicating with technical and non-technical stakeholders. Familiarity with the ITIL framework and best practices is also required.
The successful candidate will identify and implement technologies and processes that improve the reliability, efficiency, and availability of the systems environment. They will work closely with technical teams and vendors to escalate issues as needed.
Requirements:- Experience in IT service management
- Strong leadership and interpersonal skills
- Familiarity with the ITIL framework and best practices
