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Senior Business Process Consultant

Há 7 dias

Lisboa, Lisboa, Portugal ITDS Tempo inteiro

Welcome to ITDS

We're a forward-thinking company that's passionate about helping our clients succeed. With 600+ experts across Europe, we bring a unique blend of industry expertise and technological innovation to every project.

As a Business Process Consultant at ITDS, you'll have the opportunity to work on challenging projects that drive real impact. You'll collaborate with cross-functional teams to design and implement effective business processes, leveraging ServiceNow to streamline operations and improve efficiency.

This is a hybrid role based in Lisbon/Porto, offering a great balance of work-from-home flexibility and collaborative office space.

Your Key Responsibilities:

  • Develop and implement business process designs using ServiceNow
  • Work closely with stakeholders to understand business needs and identify areas for improvement
  • Analyze data to inform process improvements and measure their effectiveness

You'll need:

  • Proven experience with ServiceNow implementation and configuration
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills

What we offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment