Operations Specialist
Há 1 mês
About Indie Campers
We're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries. We offer a range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
The Role
As an Operations Specialist in our APAC regional team, you'll focus on executing regional processes and managing local depots and teams. You'll drive operational results on availability, customer satisfaction, and efficiency.
You'll own end-to-end processes, spanning real estate expansion, fleet management, property management, and partner procurement. Reporting to the Regional Operations Director, you'll coordinate with teams and have a direct impact on results.
Key Responsibilities
- Understand and adapt local operational procedures, ensuring their applicability to your region.
- Maximize operational efficiency and fleet availability through vehicle in-fleeting, intervention management, and de-fleeting procedures.
- Guarantee proper stock management, including procurement and purchasing when required.
- Act as the regional point of contact for local partners and suppliers, ensuring daily operations meet quality and throughput standards.
- Coordinate and lead supplier relationship development and negotiation.
- Contribute to business expansion through fleet network development, real estate procurement, and partnership negotiation.
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