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We are a people-driven global company that delivers customer experience solutions to some of the world's best brands. Providing multilingual customer experience management globally to a diversified client base across all stages of the customer journey, we are looking for an enthusiastic and motivated POLISH speaker with a good command of English.
The role will be based in Lisbon, the beautiful and dynamic capital of Portugal. As a Technical Support Advisor, you will represent a very well-known car manufacturer who specializes in sports cars.
You will receive incoming queries from both customers and dealerships via phone and email, where you will answer and solve technical issues in a timely manner. Updating customer accounts, registration of operating issues, as well as cross-sales activities will be part of your responsibilities.
We require candidates with excellent communication skills both verbally and written in POLISH and English. Previous experience in a customer service role is necessary. Ability to multitask and eagerness to learn and develop are also essential.
We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles. Our company offers lots of benefits to its employees, including internal training and career progression opportunities, external activities and events, daily meal vouchers, private healthcare & dental insurance, employee discounts, and flexible working hours.
