German Language Specialist

1 dia atrás


Lisboa, Lisboa, Portugal Advento Tempo inteiro

Are you a skilled language professional looking for a new challenge? Advento invites you to apply for the role of German Language Specialist - E-commerce. As a German-Speaking Customer Advisor, you'll play a pivotal role in contributing to our success and shaping the future of customer service in the e-commerce industry.

About Us

Located in the heart of Lisbon's e-commerce sector, Advento is a leader in delivering exceptional customer experiences. Our team is comprised of talented individuals who share a passion for innovation and customer satisfaction.

Job Description

In this role, you'll be responsible for:

  • Engaging with German-speaking customers through various communication channels, providing timely solutions and addressing inquiries.
  • Utilizing your expertise in German to deliver personalized and positive customer experiences.
  • Resolving customer concerns efficiently, showcasing problem-solving skills and a commitment to exceeding customer expectations.
  • Gaining a comprehensive understanding of our e-commerce offerings to provide accurate information and enhance the overall customer experience.
Requirements

To succeed in this role, you'll need:

  • Proficiency in spoken and written German.
  • Critical thinking and problem-solving skills.
  • The ability to adapt to a dynamic and fast-paced environment.
Benefits

As a member of our team, you'll enjoy:

  • A competitive salary that reflects your value to our organization.
  • Comprehensive health and life insurance coverage.
  • The opportunity to work on-site in Lisbon, immersing yourself in the city's vibrant e-commerce scene.


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