Senior SAP SCM Consultant
2 semanas atrás
Job Title: Senior SAP SCM Consultant
Location: Hybrid – Portugal – Lisbon – Porto
Freelance Languages: English (Proficiency required)
Key Responsibilities:
- Analyze supply and demand using various methodologies such as MRP, MPS, and VMI to ensure efficient planning and forecasting.
- Provide support and resolution for level 2 and 3 incidents of a critical and/or complex nature, primarily focused on corrective maintenance.
- Handle complex or non-industrialized service requests, ensuring they are resolved effectively.
- Write procedures for incidents and service requests to enable execution by level 2 teams, and lead transfer sessions to upskill these teams.
- Contribute to reducing the backlog and enhancing service quality through ongoing process improvements.
- Monitor and resolve problems, ensuring timely and effective solutions.
- Analyze business needs, design solutions, provide quotations, and implement developments according to agreed priorities while adhering to change management processes.
Requirements:
- Extensive experience with SAP, particularly in Demand Management, Forecasting, and SAP APO modules for Demand Planning and Global Available To Promise.
- Strong understanding of supply and demand analysis and assessment tools (MRP, MPS, VMI, etc.).
- Proven experience in incident management, including resolving complex, critical incidents and supporting service requests.
- Ability to write clear, actionable procedures for incident and service request management.
- Experience in continuous service improvement, problem monitoring, and resolution.
- Excellent communication skills in English, with the ability to collaborate effectively across teams and levels.
Benefits:
- 1 year contract + extension
- Daily rate up to 400EUR per day
- Hybrid Role (Lisbon or Porto)
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