Customer Service Representative Lisbon
Há 5 dias
Are you looking for a career boost in a dynamic and multicultural environment? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Lisbon.
About the RoleThis is an exciting opportunity to work with a global presence, taking care of customer experiences on behalf of some of the world's most progressive brands. As a Customer Service Representative, you will be responsible for providing exceptional support to customers via various channels, including social media, chats, emails, and calls.
Your key responsibilities will include:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Keeping records of customer interactions and transactions
- Ensuring excellent customer satisfaction through friendly and responsive communication
To succeed in this role, you will need to possess the following skills and qualifications:
We are looking for a native French speaker with a good command of English (B2 minimum). You should also be based in Portugal, preferably below Coimbra till Algarve. Previous experience in Customer Service is a plus, but we are open to training the right candidate.
- Native French speaker + good level of English (B2 minimum)
- Already based in Portugal (we can only recruit below Coimbra till Algarve)
- Motivated and committed to work
- Team player willing to work with many other nationalities
We offer a competitive salary package, including a gross monthly salary of €890 x 14 salaries per year, performance-related bonus up to €100 monthly, and meal voucher of €7.23 per working day. The schedule includes available rotative shifts from Monday to Sunday between 8AM and 9PM.
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