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Quality Assurance and Training Specialist
1 semana atrás
Position Overview
The Consumer Engagement Quality/Trainer plays a vital role in ensuring the quality and consistency of our Consumer Engagement Services Europe operations. This position requires a strong understanding of quality assurance principles and the ability to develop and implement effective training programs.
Key Responsibilities
- Design and deliver high-quality training programs to meet business needs
- Develop and maintain training materials and resources
- Monitor and evaluate the effectiveness of training programs
- Collaborate with stakeholders to identify training needs and develop solutions
Requirements
- Advanced knowledge of English, German, and French
- Experience in quality assurance and training development
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment
What We Offer
- Opportunity to work on challenging projects and contribute to business growth
- Professional development and training opportunities
- Competitive salary and benefits package
- Collaborative and dynamic work environment
