Government Assistant for Social Media Specialist

Há 4 dias


Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

David Kennedy Recruitment is partnering with a leading Outsourcing/BPO consultancy seeking to hire a highly skilled Government Assistant for Social Media to join their Lisbon office.

Job Overview

The company is looking for an individual who can monitor advertisements, detect inappropriate links and communicate with government, political, and advocacy partners. The role requires fluency in Hebrew and English (at least B2 level) as well as eligibility to work in the EU or Portuguese residency status.

About the Role

This is a full-time position offering a base salary. The ideal candidate will have previous experience in customer service roles and be comfortable reviewing content that may be deemed inappropriate without bias. Strong critical and contextual thinking skills are essential for this role.

Responsibilities

  • Monitor advertisements and detect inappropriate links
  • Triage requests from different entities
  • Communicate with government, political, and advocacy partners
  • Help keep relevant content across platforms
  • Provide high-quality responses via email when required
  • Escalate and reroute matters and issues to departments in-charge
  • Maintain and update job-related administrative forms

Requirements

  • Native/fluent in Hebrew, both oral and written. Fluent in English (at least B2 level)
  • Eligible to work in EU or Portuguese residency status
  • Previous experience in customer service roles considered an advantage
  • Computer literate with ability to adopt new knowledge quickly
  • Comfortable reviewing content that may be deemed inappropriate without bias
  • Strong critical and contextual thinking skills
  • Ability to work in fast-paced environment with high volumes and changing demands
  • Resourceful and stress-resilient personality that can adapt and remain calm in all situations
  • Professional with strong work ethic
  • Ability to work independently, with minimal supervision, and as part of the team

Benefits

  • Excellent remuneration package based on experience, skills, and performance
  • Part of dynamic multilingual, multicultural, and creative team with positive and friendly atmosphere
  • Guidance and tools to reach full potential
  • Relocation support


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