Cash Allocation Expert

Há 6 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
About Phiture

We are Hiscox, an international insurer specializing in luxury goods & property, and high-end professional insurance. Our mission is to give people and businesses the confidence to realize their ambitions.

The Job Description

As a Credit Control Administrator, you will play a crucial role in providing efficient and high-quality administrative support while assisting Broker accounts. Your responsibilities will include:

  1. Cash Receipts Management: Ensure accurate, timely, and efficient data entry and quality checking of cash receipts, including cleansing and mass change processing projects;
  2. Correspondence and Communication: Process and dispatch standard letters and emails as required;
  3. Service Standards and KPIs: Deliver exceptional service standards and KPIs, maintaining relevant data up-to-date;
  4. Query Resolution: Liaise with internal and external parties to resolve queries quickly and effectively;
  5. Debt Management: Manage and support the debt process, reconcile differences on Broker accounts, disburse cash received, help recover and resolve outstanding, overdue debts;
  6. Remittance Chase: Chase remittances to ensure timely cash allocation;
  7. Statement Distribution: Distribute monthly statements and correspondence of overdue accounts to clients, resolving any questions promptly in collaboration with Senior and Credit Controller colleagues;
  8. Dunning Letters: Release monthly dunning letters to remind clients and Brokers of overdue payments;
  9. Ageing Report Analysis: Analyze the Ageing report and allocate the portfolio, ensuring total clarity;
  10. Unallocated Cash Identification: Support the identification and allocation of unallocated cash;
  11. RPA Operations: Manage and operate RPAs as needed to support various business functions;
  12. Regulatory Compliance: Proactively ensure that regulatory, tax, corporate, and compliance requirements are met when applicable;


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