Digital Transformation Expert for ServiceNow

Há 1 mês


Maia, Portugal Infineon Technologies Tempo inteiro
Job Description

We are seeking a highly skilled Digital Transformation Expert to lead the implementation and administration of our ServiceNow platform.

About the Role

This is a unique opportunity to drive digital transformation and improve business efficiency by overseeing the day-to-day management and administration of the ServiceNow platform. As a key member of our team, you will be responsible for developing and implementing a long-term strategy for the ServiceNow platform, aligning it with our overall goals and objectives.

Key Responsibilities
  • Oversee the day-to-day management and administration of the ServiceNow platform, ensuring optimal performance, availability, and security.
  • Develop and implement a long-term strategy for the ServiceNow platform, aligning it with our overall goals and objectives.
  • Identify opportunities for process improvement and automation, and work with stakeholders to implement changes that enhance the platform's efficiency and effectiveness.
  • Work closely with cross-functional teams, including HR, Finance, and Procurement, to understand their needs and ensure the platform meets their requirements.
  • Manage relationships with ServiceNow vendors and partners, ensuring timely resolution of issues and effective communication.
  • Develop and maintain key performance indicators (KPIs) and metrics to measure the platform's performance and identify areas for improvement.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Computer Science, Software Engineering, or any similar field of studies.
  • At least 3 years of working experience as a ServiceNow Platform Owner or similar role.
  • A deep understanding of the ServiceNow platform, preferably with experience in HR Service Delivery, Financial Services Operations, or Sourcing & Procurement Operations.
  • Experience with ServiceNow upgrades, customizations, and integrations, with a focus on staying in the latest version and keeping the system as out of the box as possible.
  • Familiarity with ITIL, especially incident and change management.
  • Knowledge of HR, Finance, and Procurement processes and systems, with the ability to understand and address each need.
  • Strong analytical mindset, problem-solving skills, and excellent communication skills.
  • Fluency in English (mandatory).
What We Offer

We offer a competitive salary range of €70,000 - €90,000 per year, depending on your level of experience and qualifications.

In addition to the attractive salary, we also offer:

  • A comprehensive benefits package, including medical coverage, health insurance, and retirement savings plan.
  • The opportunity to work with a global leader in semiconductor solutions and contribute to shaping the future of digital transformation.
  • A dynamic and inclusive work environment, with diverse teams and a culture of excellence.
  • The chance to develop your skills and expertise through training and professional development programs.
  • A flexible work schedule and remote work options.
About Us

We are Infineon Technologies, a global leader in semiconductor solutions. Our company is committed to driving innovation and digital transformation, while caring for our people and empowering them to reach ambitious goals.

We strive to create a workplace where everyone feels valued, respected, and empowered to succeed. Our goal is to craft a unique experience for both our customers and employees.

We welcome applications from talented individuals who share our passion for digital transformation and are excited about the opportunity to join our team.



  • Maia, Portugal Infineon Technologies Tempo inteiro

    Job SummaryWe are seeking a highly motivated and detail-oriented Digital HR Transformation Specialist to join our team in Porto. The ideal candidate will have a degree in Human Resources Management, Business Administration, Information Technologies, or a similar field.


  • Maia, Portugal Infineon Technologies Tempo inteiro

    **Job Summary**We are seeking a highly skilled and experienced Chief Architect for Digital Transformation to join our team at Infineon Technologies Business Solutions in Porto.The successful candidate will play a key role in driving innovation and excellence across the organization, shaping the future of Infineon Technologies.This is an exciting opportunity...

  • HR Trainee

    3 meses atrás


    Maia, Portugal Infineon Technologies Tempo inteiro

    Are you a tech-savvy HR enthusiast and would you like to combine these two fields of expertise? Would you like to work for a global company, closely together with digital experts, while having a real impact on HR processes and platforms? Our team in Porto is seeking someone to join us in driving our HR digitalization. Don’t miss this great opportunity and...


  • Maia, Portugal Infineon Technologies Tempo inteiro

    As a Global ServiceNow Platform Owner, you will be the driving force behind a seamless and efficient platform experience, ensuring top-notch performance, availability, and security. You will craft a visionary strategy, uncover hidden opportunities, and forge strong bonds with cross-functional teams to propel the platform forward. In your new role, you...


  • Maia, Portugal Infineon Technologies Tempo inteiro

    Company OverviewInfineon Technologies Business Solutions is a global hub for innovation and digital transformation, driven by diverse talents and an operational culture of excellence. We are shaping the future of Infineon Technologies, crafting a unique experience for both customers and employees.SalaryThe estimated salary for this role is between €45,000...

  • HR Trainee

    3 meses atrás


    Maia, Portugal Infineon Technologies Tempo inteiro

    As an HR Trainee - digital platforms, you will support the HR Digital team with our HR platforms management. You will be in the driver's seat of our HR transformation, having a crucial role in the automatization and digitalization of HR processes, and improving the employee experience.In your new role you will:Support the global HR transformation project to...


  • Maia, Portugal Critical Manufacturing Tempo inteiro

    Role OverviewWe are seeking a skilled MES Pre-Sales Engineer to join our team, who will conduct business process analysis and provide high-level technical solutions for our customers.The ideal candidate will have industrial management engineering experience, knowledge of advanced manufacturing production processes, particularly in electronics, semiconductors...

  • Cyber Security Expert

    4 semanas atrás


    Maia, Portugal Infineon Technologies Tempo inteiro

    Join a dynamic and diverse team at Infineon Technologies Business Solutions, where innovation and digital transformation are shaping the future. As a Cyber & Information Security Auditor, you will be part of the Verification team within the Governance & Risk function.The primary responsibility of this role is to ensure the security and compliance of...


  • Maia, Portugal Infineon Technologies Tempo inteiro

    About the RoleWe are seeking a highly skilled IT Business Intelligence and Supply Chain Analytics Expert to join our team at Infineon Technologies Business Solutions in Porto. This is an exciting opportunity to leverage your technical expertise and analytical skills to drive business growth and improve supply chain efficiency.Key ResponsibilitiesDefine and...


  • Maia, Portugal Hottinger, Bruel & Kjaer Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...


  • Maia, Portugal Infineon Technologies Tempo inteiro

    As an IT Senior Engineer, you will deliver functional and technical designs of solutions that distribute Product Information to our web ecosystem, marketing channels, e-commerce, and enterprise applications.In your new role you will:Design solutions for Product Information Management which support customer’s digital journey; Support projects for...

  • Warehouse Process Expert

    4 meses atrás


    Maia, Portugal Infineon Technologies Tempo inteiro

    As a Warehouse Process Expert in manufacturing logistics, you will be primarily dedicated to harmonizing and standardizing operations across all sites and clusters. This will involve leveraging the complete spectrum of capabilities in terms of business process management and S/4HANA process expertise.In your new role, you will: Manage relevant ...

  • Head of Operations Manager

    4 semanas atrás


    Maia, Portugal Talent Search People Tempo inteiro

    Are you a seasoned leader with a knack for strategy and operational management? A leading company in home care services, is seeking a Head of Operations Manager to oversee and optimize their operations. This is your chance to join a company that values your dedication, thrives on innovation, and is committed to transforming lives through exceptional care.If...


  • Maia, Portugal Infineon Technologies Tempo inteiro

    As a Cyber Security Risk Management Expert, you will develop and implement cyber risk assessment methodologies and software tools, while collaborating with cross-functional teams to analyze data and integrate it into other systems. In your new role you will: Develop and refine quantitative cyber risk assessment methodologies Design, implement, test and...

  • PLC-Software Expert

    7 meses atrás


    Maia, Portugal Körber Supply Chain Logistics GmbH​ Tempo inteiro

    Your role in our team You will be responsible for our PLC-Software Development, testing and integration of our PLC Sorter Library, consulting of the PLC Engineering team during the design and commissioning phase and the Know How transfer between development and engineering department. This includes: Development, standardization and ongoing...

  • Head of Operations Manager

    2 semanas atrás


    Maia, Portugal Talent Search People Tempo inteiro

    Are you a seasoned leader with a knack for strategy and operational management? A leading company in home care services, is seeking a Head of Operations Manager to oversee and optimize their operations.This is your chance to join a company that values your dedication, thrives on innovation, and is committed to transforming lives through exceptional care.If...


  • Maia, Portugal Körber Supply Chain Logistics GmbH​ Tempo inteiro

    Beschreibung der RolleSie sind verantwortlich für die Entwicklung unserer SPS-Software, das Testen und Integrieren unserer SPS-Sorter-Bibliothek, die Beratung des SPS-Engineering-Teams während der Design- und Inbetriebnahmephase und den Know-How-Transfer zwischen Entwicklung und Engineering-Abteilung.Bei dieser Position erwartet Sie eine Vielzahl von...


  • Maia, Portugal Infineon Technologies Tempo inteiro

    As a Senior Specialist IT Technology & Architecture, you will play a key role in the CRM/Enterprise Architecture area.In your new role you will:Assist team lead in CRM/Enterprise Architect activities such as project architecture review, regular EAM repository updates & data quality assurance, etc.Collaborate with cross-functional teams, including...


  • Maia, Portugal ALTER SOLUTIONS Tempo inteiro

    Company OverviewAlter Solutions Portugal is a leading IT consultancy company that promotes digital transformation. As part of the Alter Solutions Group, founded in 2006 in Paris, we have expanded our presence to twelve countries worldwide.In 2022, we joined the act digital group, creating a global community of talented professionals in technology. Our...

  • Developer C++

    3 meses atrás


    Maia, Portugal ALTER SOLUTIONS Tempo inteiro

    Company Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada,...