Collaboration Platform Expert
2 semanas atrás
At Ams Osram, we are seeking a Collaboration Platform Expert to advise departments on collaborative topics, including the Global Intranet. The successful candidate will manage requirements and create solution concepts, leading or participating in projects for the implementation or further development of technical and functional requirements. This role also involves defining administration and governance for collaborative SharePoint-based services in the Microsoft 365 suite and implementing necessary tools and reports.
In this position, you will support the introduction of new services, including handover to Service Desk and Local Technical Service. You will execute user adoption events and training measures, managing both 2nd and 3rd level support for collaborative solutions provided by HCL and supporting the key user community and operational IT organizations with technical expertise.
The ideal candidate has successfully completed studies in business informatics, similar disciplines, or equivalent qualifications. Several years of experience in the technical operation of collaboration platforms, including implementation, rollout, and support, are required. Continuous knowledge updates in Office 365 services and their future developments are expected. Additionally, experience in implementing functions for data analysis and report generation, as well as several years of experience in the technical management of medium-sized IT projects, is desired.
- Advise departments on collaborative topics, including the Global Intranet.
- Manage requirements and create solution concepts.
- Lead or participate in projects for the implementation or further development of technical and functional requirements.
- Define administration and governance for collaborative SharePoint-based services in the Microsoft 365 suite.
- Implement necessary tools and reports.
- Support the introduction of new services.
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