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Digital Operations Expert
2 semanas atrás
PagerDuty empowers teams to drive business forward through our Operations Cloud.
We're seeking an experienced Digital Operations Expert to join our high-growth company. As a key member of our EMEA team, you'll partner with sales leadership and reps to build innovative solutions that accelerate growth.
This role will be part of a small, agile team where you'll work closely with customers to identify potential roadblocks and provide thoughtful solutions. You'll also be responsible for running technical discovery processes and articulating how PagerDuty can positively impact an organization's digital operations.
Key Responsibilities:- Partner with sales and product teams to deliver exceptional customer experiences.
- Develop and maintain strong relationships with customers to understand their IT monitoring tool needs.
- Conduct technical discovery processes to identify opportunities for PagerDuty solutions.
Basic Qualifications:
- 3-5 years of pre-sales experience in IT operations or a related field.
- Bachelor's degree or higher in a technical field.
- Strong knowledge of IT monitoring tools and basic scripting skills (Java, PHP, Ruby, Perl).
- Ability to travel to customer sites as necessary.
