Operations Transformation Innovation Specialist
Há 2 dias
Carwow Overview
Carwow is a leading online car-changing platform driven by a passion for getting people into the right cars. With a portfolio of personality-rich automotive brands, including Carwow, Auto Express, evo, Driving Electric, and Car Buyer, we are building a go-to destination for drivers everywhere.
We've come a long way since our humble beginnings as a simple reviews site. Today, we're one of the largest online car-changing destinations in Europe, with over 10m customers using us to buy and sell cars since our inception. Our last year saw significant growth, with nearly £3bn worth of cars bought on site and £1.8bn listed for sale through our Sell My Car service.
In 2024, we made a strategic move by acquiring Autovia, doubling our audience overnight. Together, we now have one of the biggest YouTube channels in the world, with over 1.1 billion annual views, sell 1.2 million print copies of our magazines, and reach over 350 million web users annually.
The Role
The Operations Transformation Associate plays a critical role in driving strategic change and innovation across Carwow's Sell My Car operations. This individual will diagnose opportunities through rigorous analysis and execute step-change initiatives from inception to completion. As part of a dynamic and collaborative team, you will develop strategies and execute large, step-change initiatives that align with Carwow's long-term goals.
Key Responsibilities
- Data Analysis: Conduct thorough analysis to assess opportunities, size potential benefits, and outline risks of initiatives.
- Opportunity Identification: Identify major opportunities representing a step-change in current Operations, ensuring processes are both scalable and cost-efficient.
- Initiative Execution & Programme Management: Design and execute cross-functional and operations-specific initiatives from inception to completion.
- Communication: Effectively communicate analysis-driven insights to ensure understanding and alignment from various stakeholders and drive decision-making.
- Process Foundations: Establish and maintain robust process foundations, documenting and analyzing processes to understand their strengths and weaknesses and identify growth opportunities.
- 3rd Party Management: Undertake comprehensive partner selection processes where required, negotiating agreements that align with Carwow's goals, and manage partner relationships.
- Performance & Tracking: Ensure core metrics are tracked and effectively monitored to quickly respond to performance shifts away from expectations.
What You'll Need
- Proactivity and curiosity, along with a drive to succeed, learn, and develop.
- A passion for data analysis and natural aptitude for problem-solving, with the ability to mold output into a clear story.
- Basic SQL skills.
- Strong communication skills, both verbal and written.
- Demonstrated ability to lead cross-functional initiatives.
- Strong bias for action and experience solving complex, unstructured problems.
- Willingness to quickly learn, adapt, and apply new skills.
- An entrepreneurial mentality that enjoys experimentation and is willing to take risks.
Salary and Benefits
We offer a competitive salary range of £60,000 - £80,000 per annum, depending on experience, plus a generous benefits package, including:
- Hybrid working.
- Private Healthcare, for peace of mind, plus eyecare vouchers.
- Meal allowance.
- Monthly coaching sessions with Spill, our mental wellbeing partner.
- Enhanced holiday package, plus Bank Holidays.
- 28 days annual leave.
- 1 day for your wedding.
- 1 day off when you move house – because moving is hard enough without work.
- For your third year anniversary, get 30 days of annual leave per year.
- For your tenth year anniversary, get 35 days of annual leave per year.
- Option to buy 3 extra days of holiday per year.
- Work from abroad for a month.
- Inclusive parental, partner, and shared parental leave policies, fertility treatment, and pregnancy loss policies.
- The latest tech (Macbook or Surface) to power your gif-sending talents.
- Up to £500/€550 home office allowance for that massage chair you've been talking about.
- Generous learning and development budget to help you master your craft.
- Regular social events: tech lunches, coffee with the exec sessions, lunch & learns, book clubs, social events/anything else you pester us for.
- Refer a friend, get paid. Repeat for infinite money.
Culture and Diversity
Diversity and inclusion are integral parts of our culture. We welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills, and potential, so all applicants are treated fairly and equally.
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