Application Maintenance Technician

Há 5 dias


Lisboa, Lisboa, Portugal Decskill Tempo inteiro

We are looking for a talented Application Maintenance Technician to join our team in Lisbon. As an Application Maintenance Technician, you will be responsible for maintaining and improving our IT applications and resolving technical issues promptly.

The ideal candidate will have at least 3 years of experience in application support, with good knowledge of Windows environment (Power Shell, Active Directory, Event logs), Virtual Machines (VM's), Application Performance Monitor (Dynatrace preferable), Cloud RPA (Blue Prism preferable), Microsoft SQL Server, and Infra as code (Ansible preferable). They will also possess excellent problem-solving skills and be able to work effectively in a team environment.

Key Responsibilities:

  • Support the business in their IT needs and understand the business workflows and scenarios.
  • Maintain proper coverage in their designated shift.
  • Voluntarily pick up work and tasks as received over email, tickets, or in person.
  • Provide business, team members, and other project/task partnering teams updates on the issue/task/project.
  • Improve day-to-day tasks by writing scripts and automating tasks that are procedure-oriented.
  • Contribute towards better post-release checkouts.
  • Understand the underlying issue and the associated patch fix/release and identify systemic issues.
  • Availability to work during Holidays/Weekends as per pre-defined needs and on a rotational basis with the rest of the team.


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