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Technical Support Director
1 semana atrás
Nubika Digital - Inetum Group seeks an experienced IT Support Manager to drive technical excellence in our dynamic team. This role requires a highly skilled professional with a proven track record in IT Operations, IT Service Delivery, or Service Desk departments.
Main Responsibilities:
- Perform 2nd Level Support: Resolve complex technical issues escalated from the first level support team, including troubleshooting, diagnosing, and resolving technical problems related to our workplace environment.
- Projects Support: Collaborate with the Project Manager on various technical activities related to workplace projects, providing technical expertise, ensuring project requirements are met, and assisting with project implementation.
Required Skills and Qualifications:
- Minimum 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments.
- Strong technical skills and knowledge of workplace environment.
- Excellent troubleshooting and problem-solving skills.
