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E-Commerce Optimization Lead

2 semanas atrás

Braga, Braga, Portugal Nestlé SA Tempo inteiro

About Us

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Nestlé Business Services (NBS) is a leading provider of Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to the Nestlé Group. Our team of professionals is passionate about digital innovation and driving continuous improvement of processes.

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We are looking for talented individuals who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can thrive in a fast-paced, dynamic environment.

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Diversity and Inclusion

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At NBS, diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

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Job Summary

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The E-Commerce Optimization Lead is responsible for supporting Nestlé eBusiness Category Leads and markets to drive and accelerate implementation and rollout of the Brand Websites Digital Strategy and help the stakeholders achieve their objectives / KPIs more effectively and efficiently.

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This role involves providing regular performance and optimization reports, sharing best practices across markets/categories, managing and accessing markets' requests (on tools, new functionalities, etc.), and coordinating actions with the eBusiness Category Leads to drive website optimization and efficiency.

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Typically, this role will be assigned to one of the many Nestlé Business Categories (Coffee, Food, Pet Care, Waters, Confectionery, Dairy, Nutrition, NHS, Nestlé Professional…).

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A Day in the Life

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  • Supports eBusiness Category Lead(s) in implementing Brand Website Strategy, assesses brands and market maturity (solutions, ways of working, resources, budget...);\
  • Advocates the implementation and usage of UX/UI Global Solutions adopted by Nestlé and Nestlé internal shared services (services and recommended tools);\
  • Coordinates creation of Category Master template and coordinates process of Integrated E-Business Plan market localization;\
  • Coordinates Annual Plan market execution, managing stakeholders involved and coordinating to ensure actions and deadlines are performed and met;\
  • Coordinates and distributes regular performance reports/best practices outline, proposing actions to key stakeholders;\
  • Gathers feedback, initiatives, and requests from markets, evaluates them and eventually shares those relevant with eBusiness Category Lead;\
  • Supports the eBusiness Category Lead and market teams with capability building across Brand Website through training sessions and webinars;\
  • Establishes and rolls out a governance model, processes, and ways of working with the aim of deploying the Website strategy effectively and efficiently.\
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Requirements

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  • More than 3 years in website management, digital marketing or eBusiness (working with large FMCG brands is a plus);\
  • Proven experience in coordinating website projects (rollout, implementations, optimizations, enhancements);\
  • Successful delivery of KPIs by monitoring and pushing for improvements to markets;\
  • Extensive knowledge of the website end-to-end process, from development to daily operations, to better coordinate the rollouts and optimizations projects;\
  • Good knowledge in Digital Marketing;\
  • Proven English skills: writing, reading, speaking;\
  • Team-oriented mentality and attitude;\
  • Results-oriented, must be able to deal with a complex organizational model and several stakeholders (namely eBusiness teams, tech partners, agencies, and markets).\
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Benefits

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  • Development of expertise in Nestlé's Shared Services Business;\
  • Immersion in a culturally diverse team;\
  • Local and International Exposure;\
  • Flexible working environment;\
  • Engagement and wellbeing activities;\
  • Competitive salary and annual bonus according to your performance;\
  • Flex Benefits - At NBS you can choose what benefits are more suitable for you;\
  • Make part of the Nestlé Club and get discounts in several partners;\
  • Free coffee (and good coffee) at the office.\