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Remote Customer Service Representative

1 semana atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

Company Overview

TN Portugal is a dynamic and customer-centric organization committed to delivering exceptional support services. Our team is passionate about providing tailored solutions that meet the evolving needs of our clients.

We are seeking a highly motivated and detail-oriented Remote Customer Service Representative to join our diverse team. In this role, you will have the opportunity to leverage your excellent communication skills and fluency in Dutch to provide top-notch support to our international clients.

Job Description

As a Customer Care Specialist, you will be responsible for:

  • Providing proactive and personalized support to customers via phone, email, and chat
  • Resolving customer inquiries and issues promptly and efficiently
  • Utilizing advanced support tools to find effective solutions for customer challenges
  • Collaborating with cross-functional teams to enhance overall service delivery

Required Skills and Qualifications

To succeed in this role, you will need:

  • Fluency in Dutch and proficiency in English
  • Previous experience in customer service or a similar role
  • Excellent communication and interpersonal skills
  • Ability to work independently and efficiently in a remote setting

Benefits

In this role, we offer:

  • A competitive compensation package
  • Ongoing training and development opportunities
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment