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Web Technology Support Professional
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**Key Responsibilities:**
- Create and update baseline settings documentation for all browsers across all platforms.
- Meet with lines of business, program managers, and stakeholders to ensure effective communication.
- Maintain Intune CSP and inform management before changes are deployed.
- Handle ServiceNow support tickets from end-users, ensuring timely and effective resolution.
**Required Skills and Qualifications:*
- Good understanding of web browser technologies (MS Edge, Chrome, Safari, etc.) on Windows, MAC, and Linux operating systems.
- Knowledge of Microsoft Endpoint Manager (MEM) with a focus on Intune, including basic knowledge of the Autopilot process.
- Fundamentals of MEM Win32 applications.
- Proficiency in PowerShell scripting for automation and troubleshooting.