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Web Technology Support Professional

1 semana atrás


Lisboa, Lisboa, Portugal Hcltech Tempo inteiro

**Key Responsibilities:**

  • Create and update baseline settings documentation for all browsers across all platforms.
  • Meet with lines of business, program managers, and stakeholders to ensure effective communication.
  • Maintain Intune CSP and inform management before changes are deployed.
  • Handle ServiceNow support tickets from end-users, ensuring timely and effective resolution.

**Required Skills and Qualifications:*

  • Good understanding of web browser technologies (MS Edge, Chrome, Safari, etc.) on Windows, MAC, and Linux operating systems.
  • Knowledge of Microsoft Endpoint Manager (MEM) with a focus on Intune, including basic knowledge of the Autopilot process.
  • Fundamentals of MEM Win32 applications.
  • Proficiency in PowerShell scripting for automation and troubleshooting.