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Strategic Global CSA Operations Director

1 semana atrás


Matosinhos, Portugal Sodexo Tempo inteiro
About Sodexo Business Services

Sodexo Business Services (SBS) is a shared service center that serves as a hub for financial teams supporting European markets. Established five years ago, SBS enables us to expand and innovate, providing essential everyday solutions to millions of users worldwide.

Key Responsibilities
  • Manage relationships with CSAs partners across all regions
  • Develop and maintain client and customer relationships with MSD stakeholders
  • Provide thought leadership on IFM service delivery
  • Be the point of escalation and issue resolution for all issues within the CSA markets
  • Implement and maintain business improvement processes, standardization, and innovation throughout the CSA business model
What You Need to Succeed
  • Accomplished executive with over 10 years' experience on both the client and/or supply side (IFM, Procurement, Commercial Real Estate)
  • Fluent spoken and written English as the main business language
  • International and/or multi-country/regional experience – management of complexities, divergent interests, cultured in different geographies
  • Experience of blue-chip organizations and high-quality delivery
  • Experience of having operated successfully within an outsourced B2B environment
Benefits
  • Hybrid work model and flexible working hours
  • Health & Life Insurance
  • Meal allowance paid via card
  • Additional paid leave (birthday, volunteering day, extra vacation day)
  • Access to 6,000+ free online courses