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Technical Performance Leader
Há 1 mês
**Company Overview**
Crossjoin Solutions, a leading IT company since 2009, serves over 30 clients across Europe, Latin America, and North America. Our services support tens of millions of consumers worldwide.
We provide consulting services across various sectors reliant on information systems, including banking, insurance, healthcare, automotive, finance, and telecommunications. Our expertise covers performance optimization, enterprise testing, major incident resolution, full-stack architecture advisory, continuous integration, deployment acceleration, and infrastructure managed services.
We deliver solutions such as:
- Performance Services
- IT Administration
- Software Engineering and Architecture Services
- DevOps and SRE Services
At Crossjoin Solutions, we prioritize the growth and development of our team members. We offer personalized coaching, continuous training, exciting challenges, and clear career development paths. We recognize and reward effort, skill, and merit.
Job Description
You will act as the primary point of contact for projects, coordinating between Crossjoin Competence Center teams and client stakeholders to address daily technical and operational needs. Ensure project documentation is consistently up-to-date, providing necessary pre-requirements for efficient execution. Lead technical discussions in client meetings, report on task progress, participate in task force or firefighting meetings, and translate client requirements into actionable tasks.
Proactively identify and manage value-driven tasks with clients contributing to project success. Oversee and guide the creation, prioritization, and delivery of tasks assigned to the Crossjoin Competence Center, ensuring alignment with project objectives.
Become the technical subject matter expert in Crossjoin's performance methodology, addressing complex performance challenges like production firefighting, business processes optimisation, or technical assurance activities. Provide technical leadership by delivering successful recommendations and solutions for resolving major incidents.
Mentor and guide team members on best practices, ensuring technical excellence throughout the project lifecycle.
Requirements
Essential qualifications include:
- Bachelor's and/or Master's in Computer Science or similar
- 4+ years of experience in IT Operations Manager, Site Reliability Engineer lead, Platform Engineer lead, Production Support lead, Devops team lead, Infrastructure lead, Cloud Operations lead, Systems Engineering lead roles
- Hands-on technical expertise in technology solutions like CRM, Billing, Order Management, Middlewares, or similar enterprise complex solutions
- Good level of English (B2 level)
Nice to have qualifications include:
- Experience with APM monitoring tools and/or ELK stack
- Knowledge in troubleshooting applications in production environments (Weblogic, JBoss, Databases, Java, or similar technologies)
- Cloud environment knowledge (Azure, AWS, or GCP)
- Relational databases or NoSql knowledge (Oracle, SQL Server, PostgreSQL, Cassandra)
Estimated salary: $80,000 - $120,000 per annum.
Benefits
Crossjoin Solutions offers:
- Integration in a dynamic, goal-oriented, and cooperative team
- Health Insurance extensible to family
