E-Commerce Operations Specialist Transformation Leader

Há 3 dias


Porto, Porto, Portugal Nexar Tempo inteiro
About Us

Nexar is a pioneering technology company dedicated to revolutionizing road safety and efficiency. Our mission is to harness the power of data and innovative applications to create a better driving experience for all.

Job Summary

We are seeking an experienced E-Commerce Operations Specialist to join our team in ensuring the smooth functioning of our online operations. This role requires a proactive, organized, and detail-oriented individual with a strong understanding of e-commerce platforms, product management, and customer contracts.

Key Responsibilities
  • Manage online stores across Shopify, Recurly, and Stripe, ensuring optimal performance and regular updates;
  • Audit data integrity and accuracy across all platforms, implementing data backup and security measures as needed;
  • Create and maintain product plans, products, and SKUs using engineering web tools and maintaining a comprehensive SKU database;
  • Support promotional campaigns by working closely with the marketing team to ensure product listing accuracy;
  • Develop and manage procedures for customer contracts, including non-payments and disputes;
  • Process new contracts, review terms and conditions, and coordinate with logistics, finance, and support for service delivery.
Requirements
  • Proven experience in operations management in an e-commerce environment;
  • Strong understanding of Shopify, Recurly, and Stripe, with hands-on experience preferred;
  • Proficiency in product and SKU management, as well as HubSpot or similar CRM tools;
  • Excellent organizational and multitasking skills, with attention to detail and problem-solving abilities;
  • Ability to work independently and collaboratively as part of a team.
Benefits
  • A competitive salary range of $85,000 - $110,000 per year, depending on experience;
  • Flexibility in schedule and work location;
  • A fast-paced and dynamic work environment with opportunities for growth and development;


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