Senior Business Analyst
4 semanas atrás
At Genpact, we are seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for part of the full project lifecycle with a primary focus on business value and benefit realization.
Key Responsibilities:
- Elicit and clearly document business and system requirements and create requirement artefacts.
- Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements.
- Understand and negotiate needs and expectations of stakeholders.
- Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project.
- Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements.
- Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.
- Create and maintain issue logs, meeting minutes, project summaries, meeting schedules.
- Support customers during UAT.
- Perform functional testing to ensure requirements are being met.
Qualifications:
- B.E / MCA / Relevant degree.
- Prior working experience with ServiceNow.
- Good knowledge of available IT systems/tools.
Preferred Qualifications:
- Good management, analytic, problem solving & interpersonal skills.
- Self-motivated, Positive outlook & result oriented.
- Effective communication skills.
- Good knowledge of available IT systems/tools.
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