Cloud Infrastructure Manager

Há 1 mês


Porto, Porto, Portugal Five9 Tempo inteiro
Job Title: Cloud Infrastructure Manager

At Five9, we're seeking a highly skilled Cloud Infrastructure Manager to join our team. As a key member of our infrastructure delivery services, you will be responsible for managing a team of engineers and collaborating with peers to drive initiatives and manage scrums.

Key Responsibilities:
  • Manage team members in a matrix reporting model and mentor staff to develop their full potential.
  • Collaborate with peers to drive initiatives and manage scrums for various projects.
  • Support availability metrics and observability through automation to report on key performance metrics.
  • Delegate to staff to create and/or improve services, configuration, and tools that enable observability on availability and performance of our cloud services.
  • Measure team performance and results to drive focus and inspire top performance.
  • Report on progress of schedules and tasks to senior leadership and program management.
Requirements:
  • 10+ years building infrastructure systems with 5+ leading teams managing systems.
  • BS or MS in Computer Science/Information Management/Electronics Engineering or equivalent.
  • Wide range of experience across compute, storage, and networking technologies and concepts is a plus.
  • Contributes to Porto team's alignment to Infrastructure delivery services.
  • Solid experience working across organizations and departments to deliver services to customers is a must.
  • Self-motivated, strong sense of accountability, good team player, able to handle multiple tasks at once and work independently with minimal supervision.

Five9 is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and inclusion in the workplace and encourage applications from candidates of all backgrounds.


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