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Infrastructure Support Specialist

2 semanas atrás

Porto, Porto, Portugal Tn Portugal Tempo inteiro

Job Description:

We are seeking an experienced IT Service Management Specialist to oversee and optimize our IT services, ensuring high-quality support for infrastructure and applications.

  • Manage and improve IT service delivery processes.
  • Provide support and oversight for infrastructure and applications.
  • Ensure efficient PC hardware lifecycle management, including provisioning and maintenance.
  • Administer and troubleshoot Mac environments.
  • Collaborate with cross-functional teams to enhance IT service quality.
  • Maintain and improve documentation of IT processes and best practices.