Customer Care Agent for Polish Market

2 semanas atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

We are seeking a Customer Care Agent to join our team in Lisbon. As a Polish speaker, you will provide top-notch customer support for our Polish-speaking clients.

About the Role:

The ideal candidate will have a strong background in customer service, be fluent in Polish and English, and possess excellent communication skills.

Key Responsibilities:

  • Deliver exceptional customer experiences across various channels.
  • Conduct mandatory outbound calls to ensure timely query resolution.
  • Provide pre- and post-sales support for all self-service products.
  • Offer product and tool support to enhance clients' experience.
  • Identify trends and solve problems affecting multiple clients.

Benefits:

  • Refund of initial flight ticket after 6 months.
  • Accommodation provided by the company in shared apartment.
  • Expenses paid by the company (water, electricity, internet, and cleaning services).

This is a fantastic opportunity for those seeking a new challenge in customer care with a leading airline company.

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