Cloud Operations Architect

2 meses atrás


Lisboa, Lisboa, Portugal Amazon Tempo inteiro

About the Role
As an AWS Technical Account Manager, you will be a trusted advisor and cloud operations architect for our Enterprise Support customers. You will have a direct impact in helping our customers gain the most value from cloud technology. Your key responsibilities will include building solutions, providing technical guidance, and advocating for the customer. You will ensure AWS environments remain operationally healthy while reducing cost and complexity. You will develop trusting relationships with customers, understanding their business needs and technical challenges. You will drive technical discussions regarding incidents, trade-offs, and risk management. You will consult with a range of partners from developers through to C-suite executives. You will collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers. With a bias for action, you will proactively find opportunities for customers to gain additional value from AWS. You will provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning. You will solve a variety of problems across different customers as they migrate their workloads to the cloud. You will uplift customer capabilities by running workshops, brown bag sessions, etc.

About the Team
We are passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs, and Global Mobility opportunities. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.



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