Senior Manager-Digital Payments

Há 6 dias


Lisboa, Lisboa, Portugal Emma Sleep GmbH Tempo inteiro

We're looking for a seasoned Engineering Manager to lead our Payments team, ensuring a seamless, secure, and high-performing checkout experience for our customers.

This is a unique opportunity to join a global leader in sleep comfort products and contribute to shaping the future of e-commerce.

Main Responsibilities:

Lead the Payments team to design, build, and scale Emma's technology platform, helping us become a global leader in sleep comfort products. Your work will directly impact our customers' experiences and the quality of our offerings.Own the team's delivery, driving predictable progress through proactive risk identification and mitigation, while ensuring clear, timely communication with stakeholders at every stage.Drive the technical roadmap for the payments domain, ensuring scalable, reliable, and future-proof architectures for checkout and payment services.Owning key payment-related metrics, such as payment success rate, failure rate, authorization decline rate, chargeback rate.Ensure system reliability and incident management, proactively identifying, coordinating incidents and mitigating risks to minimize transaction failures and downtime.Work closely with senior and staff engineers to ensure the technical excellence of the architecture and software by actively participating in writing and reviewing design docs, pair programming, and code reviews.C coach, mentor, and support your team members in achieving their full potential, fostering a high-performance culture through clear roles, career pathing, and regular development feedback.

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