Customer Service Team Lead
Há 6 dias
- Coordinate and support the team in executing daily tasks, ensuring alignment with company policies and procedures.
- Oversee Ship to Collect, GCI, Credit and Collections, Disputes, Cash Applications, and Billing processes to ensure smooth operation.
- Manage and resolve escalated or high-impact customer and vendor issues in a timely and professional manner.
- Support the manager in resource planning and allocation, ensuring department priorities are met.
- Identify training needs and develop training materials and content for team development.
- Lead initiatives to enhance customer satisfaction and financial performance while ensuring operational effectiveness.
-
Team Lead Customer Support
3 semanas atrás
Porto, Porto, Portugal TeamViewer GmbH Tempo inteiroTeam Lead Customer Support - EMEA (all genders)Porto, PT, 4149-011Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.Our team of more than 1,500 employees spans...
-
Team Lead Customer Support
4 semanas atrás
Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiroJoin TeamViewer, the leader in remote connectivity software.We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.Our team of more than 1,500 employees spans different continents, cultures and disciplines.With our inclusive...
-
Team Lead Customer Support
3 semanas atrás
Porto, Porto, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Team Lead Customer Support - EMEA (all genders), PortoClient:TeamViewer GmbHLocation:Porto, PortugalJob Category:OtherEU work permit required:YesJob Reference:697883a6c2faJob Views:5Posted:09.02.2025Job Description:Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge...
-
Service Team Lead
1 dia atrás
Porto, Porto, Portugal Outsite Tempo inteiro**Job Summary:**We are seeking a highly skilled and experienced Service Team Lead to join our team at Outsite. As a key member of our front-of-house operations, you will play a crucial role in delivering exceptional customer service, driving results to maximize revenues and customer satisfaction, and ensuring operational goals are met.**Key...
-
Developer Team Lead – Professional Services
Há 12 horas
Porto, Porto, Portugal Tbwa ChiatDay Inc Tempo inteiroDeveloper Team Lead – Professional ServicesPortoAt Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners...
-
B2B Customer Service Lead
Há 2 dias
Porto, Porto, Portugal TN Portugal Tempo inteiroTN Portugal is seeking a highly skilled B2B Customer Service Lead to join our team of Account and Sales Operations professionals. In this role, you will be responsible for providing expert-level customer service to assigned wholesale customers, ensuring a reliable and competitive B2B customer service level.You will work closely with internal and external...
-
Senior IT Team Lead Position
Há 6 dias
Porto, Porto, Portugal Humann Team&Talent Tempo inteiroAbout the Job:We are looking for a Senior IT Team Lead to join our dynamic and fast-paced environment where your expertise and leadership will drive the development of cutting-edge digital solutions, making a tangible impact on clients across Europe and beyond.Responsibilities:Lead a team of software engineers in delivering innovative cloud-based...
-
Cloud Software Engineering Team Lead
Há 6 dias
Porto, Porto, Portugal Humann Team&Talent Tempo inteiroJob Description:We are seeking a highly skilled and motivated Team Lead to join our software development team within the Governance Solutions product line. This role involves a blend of hands-on development and team leadership, with a focus on delivering innovative cloud-based solutions.Key Responsibilities:Lead a team of 5+ developers in delivering...
-
Team Lead Customer Fulfillment
2 semanas atrás
Porto, Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: Responsible for managing the partnership between SCM and Wholesale. It becomes the key SCM interface for business, coordinating the complete process from sales order entry to on time delivery of all products to wholesale customers whilst ensuring a dependable, sufficient, and competitive advantage in Supply...
-
Customer Financial Services Lead
Há 5 dias
Porto, Porto, Portugal Experis Tempo inteiroJob OverviewThe ideal candidate for this position will have a strong background in financial operations and excellent leadership skills.The Customer Financial Services Lead will be responsible for managing a team of professionals and overseeing various financial processes, including credit, collections, and billing.Key Responsibilities:Provide day-to-day...
-
Team Lead Customer Fulfillment
Há 4 horas
Porto, Porto, Portugal adidas Tempo inteiroTeam Lead Customer Fulfillment - Supply Chain Purpose & Overall Relevance for the Organization: Responsible for managing the partnership between SCM and Wholesale. It becomes the key SCM interface for business, coordinating the complete process from sales order entry to on time delivery of all products to wholesale customers whilst ensuring a dependable,...
-
Delivery Team Lead
Há 7 dias
Porto, Porto, Portugal Blip Tempo inteiroCompany OverviewBlip is a leading tech company focused on software engineering solutions for sports entertainment. We operate at scale, playing an essential role in Flutter Entertainment's goal of becoming the global leader in online sports betting and iGaming. Our innovative products and platforms serve over 14 million monthly customers...
-
Financial Services Team Lead
Há 4 dias
Porto, Porto, Portugal Phiture Tempo inteiroJob DescriptionWe are seeking an experienced Customer Financial Services Supervisor to join our European Ship-To-Collect Team. As a key member of this team, you will provide critical support to our largest customers in all matters related to cash application, invoice disputes, and collections.Key Areas of ResponsibilitySupervise a team of operational and/or...
-
Team Lead Customer Fulfillment
2 semanas atrás
Porto, Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: Responsible for managing the partnership between SCM and Wholesale.It becomes the key SCM interface for business, coordinating the complete process from sales order entry to on time delivery of all products to wholesale customers whilst ensuring a dependable, sufficient, and competitive advantage in Supply...
-
Customer Service Team Leader
3 semanas atrás
Porto, Porto, Portugal Maze Impact Sa. Tempo inteiroLearn about knok Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place.Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine.With regular clinical practice as our main source of...
-
Portugal Team Lead
Há 6 dias
Porto, Porto, Portugal Euratech Solutions Tempo inteiroEuratech Solutions is a global organization that values innovation and continuous improvement. We are seeking a dynamic Line Manager to oversee a team of 15 Customer Service Representatives in Porto, Portugal. Key Responsibilities:• Lead and develop a team to achieve top performance, ensuring quality and satisfaction for clients and end-users.• Actively...
-
Application Support Team Lead
Há 4 dias
Porto, Porto, Portugal Natixis In Portugal Tempo inteiroCompany OverviewNatixis in Portugal is a leading financial services company that values innovation and customer satisfaction. Our team of experts is dedicated to providing exceptional support to our customers, and we are seeking a skilled Technical Lead to join our Application Support team.Main ResponsibilitiesProvide technical guidance and leadership to a...
-
Team Lead
1 dia atrás
Porto, Porto, Portugal Otr Tempo inteiroOporto's Expectations:As an Assistant Manager, you'll play a vital role in driving sales, maximizing profits, and delivering exceptional customer service.We're seeking individuals who are passionate about development, motivated to succeed, and committed to providing outstanding results.The ideal candidate will possess:Strong sales and leadership skills, with...
-
UX Team Lead
Há 6 dias
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro**About Us**Infraspeak is a pioneering Intelligent Maintenance Management Platform (IMMP) that empowers thousands of teams worldwide to deliver exceptional results. Our mission revolves around making life easier for our customers by providing them with cutting-edge technology and data-driven insights.We are a fast-growing company that partners with customers...
-
Engineering Team Lead
Há 3 dias
Porto, Porto, Portugal Adecco Permanent Recruitment Tempo inteiroAbout the RoleThis is an exceptional opportunity to lead a high-performing team and contribute to innovative technological solutions. As Engineering Team Lead, you will be responsible for overseeing the development of robust and scalable backend solutions for an innovative project in the healthcare sector.Key Responsibilities:Developing and implementing...