Financial Software Team Leader

1 semana atrás


Porto, Porto, Portugal Sitel Corp. Tempo inteiro
Job Title: Financial Software Team Leader

We are seeking an experienced Team Manager to lead our English and Arabic team in Porto, Portugal.

About the Role

As a Team Manager, you will be responsible for supervising a team of advisors to meet or exceed client and corporate goals. Your primary focus will be on coaching and motivating your team members by providing them with the necessary skills and knowledge to perform their job effectively.

Your daily responsibilities will include:

  • Monitoring work performance against agreed KPIs and taking corrective action as needed;
  • Undertaking quarterly performance reviews and monthly meetings with each team member to set objectives aligned with business goals;
  • Recognizing and rewarding outstanding achievements and performance;
  • Facilitating open communication and encouraging feedback among team members;
  • Maintaining a positive work environment that fosters teamwork and employee satisfaction.
Required Skills and Qualifications

To succeed in this role, you will need to have:

  • An advanced level of English and Arabic proficiency;
  • Excellent interpersonal, coaching, and leadership skills;
  • Computer literacy, including intermediate-level word and excel skills;
  • Effective time management, prioritization, and multitasking abilities;
  • A people-oriented approach and ability to interact positively with staff at all levels;
  • Experience in policy work and early adoption of technology;
  • EU citizenship or a valid work permit for Portugal.
Benefits

This position offers competitive wages, paid professional training, private healthcare and dental insurance, growth opportunities through development programs, and a fun and engaging company-wide culture.

Location

The successful candidate will be based in Porto, Portugal and must be willing to relocate or commute to the office.


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