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German Language Customer Service Representative
1 semana atrás
At GrabJobs, we offer a dynamic and fast-paced work environment where you can thrive and grow with your career. Our mission is to provide exceptional customer support and satisfaction to our stakeholders.
Job DescriptionAs a German Service Desk Agent, you will be responsible for managing incoming client contacts and escalations, owning the stakeholder experience, coordinating regular calls with clients, processing service request tickets, and providing administrative support. This is a non-technical role that requires strong analytical and problem-solving skills.
Requirements- High School Diploma or equivalent.
- One year's experience in Customer Support or a similar role.
- Strong knowledge of computer systems and digital networks.
- Ability to adapt to different time zones and calendars.
