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Microsoft 365 Platform Specialist
1 semana atrás
**Meet Unit4, a cloud company revolutionizing ERP for mid-market organizations**.
We're on a mission to transform conventional legacy software into innovative solutions. Our approach focuses on delivering intuitive, self-driving software that enhances the way people work.
**Key Responsibilities**:
- Act as primary contact for service escalations and issues troubleshooting, providing third-level support and technology expertise.
- Participate in creating Office 365 service reports, auditing logs, and third-party service reports.
**Required Skills and Qualifications**:
- Broad knowledge of key end-user scenarios and technical architecture for Microsoft 365, Exchange Online, SharePoint, Power Automate, Microsoft Graph, and other Microsoft 365 platform products.
- Proficient in designing, building, testing, and maintaining applications and solutions optimized for productivity and collaboration needs using the Microsoft 365 platform.
- Excellent communication skills to effectively interact with clients and understand their requirements.
**What We Expect:**
- Working knowledge of Microsoft 365 platform products.
- 2 or more years of experience in infrastructure/systems environments role e.g. managing Office 365, Power Apps, business productivity products like Exchange, SharePoint.
- Knowledge and experience troubleshooting these platforms: Microsoft Exchange, Active Directory, DNS, SharePoint, Teams.
**Benefits at Unit4:**
- A culture built on trust, giving you the freedom and autonomy to be successful.
- Balance, with our uncapped time off policy, remote working opportunities, and Global Wellbeing Days.
- Talented colleagues, role models, and mentors - work, learn, and be inspired by some of the best talents in the software industry.
