Native French and German Language Expert for Client Services
Há 6 dias
Client Services Position Overview:
We are a dynamic and multicultural organization seeking a Native French and German Language Expert to provide exceptional client services. In this role, you will be the primary point of contact for French- and German-speaking clients, offering support through various communication channels.
Key Responsibilities:
- Provide expert-level customer support in German and French languages
- Address client inquiries, issues, and concerns in a timely and professional manner
- Collaborate with internal teams to resolve complex issues and escalate when necessary
- Maintain accurate records of client interactions and communications
Ideal Candidate Profile:
- Native speaker of French or German (required)
- Strong written and spoken English skills for internal communication
- Prior experience in customer-facing roles or a related field is an asset
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
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