Customer Service Representative for Luxury Fashion Brand
Há 7 dias
Company Overview
\BluSelection is a leading provider of customer service solutions to the luxury fashion industry.
\We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative for a luxury fashion brand. In this role, you will be responsible for providing exceptional customer service via phone and email, responding to product inquiries, and resolving customer complaints in a professional and timely manner.
\Salary
\We offer a competitive salary and benefits package, including free accommodation (shared flat, all bills included) or a monthly stipend of 1040€ gross/month, depending on your circumstances.
\Job Description
\As a Customer Service Representative for a luxury fashion brand, you will be the primary point of contact for customers who require assistance with their purchases or have questions about our products. You will be expected to provide accurate and helpful responses to customer inquiries, resolve any issues that may arise, and maintain a positive and professional demeanor at all times.
\Required Skills and Qualifications
\To be successful in this role, you will need to have a fluent level of French (a good level of English would be a plus) and EU Citizenship or a valid work permit/residency card. You will also need to be fashion addicted, motivated and committed to your work, have excellent communication and listening skills, and be a team player willing to work with many other nationalities.
\Benefits
\In addition to a competitive salary and benefits package, we offer a range of perks and incentives to our employees, including reimbursement of initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU), help in paperwork, opening bank account, etc. upon your arrival, private health insurance directly after the contract signature, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
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