Ad Review Specialist
Há 5 dias
About the Role:
This is an exciting opportunity to join the TikTok Integrity team at TN Portugal as a Global Operations Specialist. As part of this role, you will play a crucial part in ensuring the safety and quality of experiences for advertisers on the TikTok platform.
Main Responsibilities:
- Review and moderate advertisements entering the TikTok platform, mitigating risk to the community by supporting advertisers proactively and effectively addressing violations of MI Policies.
- Become an expert on TikTok Ads policies and procedures.
- Identify and communicate emerging risks to management and cross-functional partners.
- Identify opportunities to improve processes, protocols, and policies at scale.
- Act as an intermediary between internal and external customers and the Ads Integrity team to handle daily queries and questions.
- Collect customer feedback, address issues and concerns, and provide support to achieve business success via the TikTok platform.
- Execute quantitative and qualitative analysis of data and trends to deliver insights on various dimensions such as policy, system, and process that will drive optimization and continuously improve customer satisfaction.
- Work closely and hand-in-hand with other departments to respond quickly to relevant service-related needs.
What We Offer:
- A dynamic and innovative work environment.
- The opportunity to develop expertise in digital content moderation and ad review.
- Ongoing training and professional development.
- A competitive salary and benefits package.
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