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Job Title: Customer Support Specialist - Dutch Language Expert
About the RoleWe are seeking a highly skilled and proficient Dutch language expert to join our team as a Customer Support Specialist in Lisbon, Portugal. If you have excellent communication skills and enjoy helping others, this could be the perfect opportunity for you.
Responsibilities- Provide exceptional customer support via phone, email, or chat by responding promptly and professionally to customer inquiries and resolving issues efficiently.
- Assist customers with troubleshooting, solutions, and ensure customer satisfaction by maintaining high-quality service standards.
- Work collaboratively with internal teams to improve the overall customer experience and identify areas for growth and improvement.
To be successful in this role, you will need to possess:
- Fluency in Dutch and English, with strong verbal and written communication skills.
- Strong problem-solving skills, attention to detail, and the ability to work effectively under pressure.
- A customer-oriented mindset with a positive attitude, always striving to exceed customer expectations.
- Availability to work onsite in Lisbon, Portugal.
We offer a comprehensive benefits package that includes:
- A competitive salary with performance-based bonuses, recognizing your hard work and dedication.
- A relocation package for candidates outside of Portugal, making it easier for you to relocate and start your new career.
- A transportation allowance to support your daily commute, ensuring you can get to work safely and conveniently.
- Health insurance for your well-being, providing peace of mind and protection for you and your loved ones.
- A dynamic and multicultural work environment, offering opportunities for growth, learning, and collaboration with like-minded individuals.
