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Process Improvement Specialist
1 semana atrás
Company Overview
Critical Manufacturing is a leading provider of innovative MES software solutions. With a global presence and headquarters in Porto, Portugal, we empower high-performance operations to make Industry 4.0 a reality.
We are recognized as a Leader by Gartner for the third consecutive year and part of ASMPT, the world's largest supplier of best-in-class equipment and technological process partner for the electronics and semiconductor industries.
Job Description
We are seeking a self-motivated individual with experience in Incident Management and a passion for improving processes. As an Incident Manager, you will be responsible for managing the lifecycle of recurring issues, from identification to resolution.
You will identify areas of instability or inefficiency, maintain and monitor known issues, and work with several teams to define and implement action plans for both incident mitigation and problem resolution.
Requirements
- Experience in Incident Management
- Strong background in process improvement and proactive problem-solving
- Excellent English skills – spoken and written
Benefits
We offer a dynamic and challenging environment where you can thrive in problem-solving and process improvement. Our commitment to diversity, equity, and inclusion ensures that everyone has equal opportunities to succeed and thrive.
