Housekeeping Operations Manager
Há 7 dias
**Job Overview**
Sou uma empresa: Minor Hotels Europe & Americas
Mission Statement:
As Assistant Housekeeping Manager, you will support the Housekeeping Manager in managing and directing the day-to-day operations of all housekeeping and laundry services to ensure that high-quality standards are met and optimum service is provided to hotel guests according to hotel standards and under cost control measures.
You will also supervise and coordinate the housekeeping staff.
Key Responsibilities:
Assist in planning, scheduling, and organization of work to ensure proper coverage by floor staff.
Support floor staff in cleaning and preparation of rooms in case of urgency, incident or need.
Supervise common areas (lobby, lounges, hallways, etc.) and hotel rooms prepared and cleaned by floor staff (owned or subcontracted companies).
Collaborate in organizing general cleanings of the hotel as well as communicate with maintenance department on elements to be fixed.
Collaborate with front office department in allocating specific rooms based on particular requirements or characteristics of guests.
Assist in supervision and organization of guests' laundry, proceeding to its cleaning in the hotel, or identifying it to be sent to an external dry cleaner.
Requirements:
At least 2-3 years' experience developing similar functions preferably in a hotel/service industry of similar size and complexity.
High school diploma or equivalent education.
Fluency in local language and knowledge of English is highly valuable.
Working knowledge of various computer software programs (Microsoft Office, etc.).
People and customer oriented.
Management and organizational skills.
Results driven and focus on detail.
Able to identify and resolve problems efficiently.
Able to work independently and as part of a team.
About Us:
At Minor Hotels Europe & Americas, we are committed to shaping exciting careers worldwide and cross-cultural experiences.
We offer inspiring and exclusive benefits such as:
Worldwide experience – diversity of 150 different nationalities.
Career development opportunities full of national and international challenges.
Wide range of training programmes to enhance your skills.
Wellbeing initiatives, including flexible working conditions.
Team member recognition programmes, including Memorable Dates.
Able to make a difference through our sustainability programme and volunteering initiatives.
Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
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