Data Management Specialist
3 semanas atrás
Job Overview
We are seeking a highly motivated Data Management Specialist to join our team in Manila. As a key member of our Continental Global Business Services, you will be responsible for performing day-to-day operational activities and ensuring compliance with data management work processes and procedures.
Key Responsibilities:
- Execute requests from stakeholders globally related to data cleansing initiatives and harmonization activities, ensuring necessary documents and approvals are in place.
- Implement Continental policies and procedures to achieve global data integrity and consistency.
- Perform compliance checks on business requests to ensure quality and accuracy of results.
- Escalate incidents/issues/concerns to the analyst or team lead in a timely manner.
- Support data preparation, including creation of simple loaders and validation for mass updates.
- Assist team members as required and support additional activities assigned by the Team Lead.
- Collaborate with the Team Lead to perform internal compliance activities or support external audit engagement.
Service Level Agreements, Operational Metrics, and KPIs:
Deliver green results on agreed KPIs and SLAs, with an action plan in place for failed items or those with challenging results.
Gather feedback from stakeholders and suggest new KPIs and SLAs to measure, predict, and repeat performance of each individual team member.
Work with the Team Lead to identify root causes of issues, define action plans, and implement measures to avoid similar issues in the future.
Stakeholder/Customer Focus:
Process stakeholder requests with timeliness and quality, identifying and proposing standardization opportunities and process improvements that benefit both parties.
Leading Self/Teamwork:
Act as a backup for colleagues' processes and deliverables, participate in training and skills development activities, and cross-train in at least 2 data objects for business continuity purposes.
Process/Continuous Improvement:
Support implementation of technology-related process improvement opportunities, identify, present, and execute process improvement ideas, and participate in center-wide initiatives.
Salary: We offer a competitive salary range of PHP 45,000 to PHP 65,000 per month, depending on experience.
Qualifications:
- Bachelor's degree in Finance, Engineering, IT, or related fields.
- 0-2 years of work-related experience; fresh graduates welcome.
- Maintenance of data management is a plus, but not required.
- Knowledgeable in MS Office applications (e.g., Excel, Word, PowerPoint).
- Basic knowledge of ERP systems, preferably SAP.
- Experience handling/participating in process improvement initiatives through internship.
- Self-starter with potential to deliver results.
- Good communication and organizational skills.
Benefits:
- Hybrid work arrangement.
- HMO upon hire.
- Values-based culture.
- Work-life balance.
- Learning opportunities.
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