Edm Business Analyst Specialist
Há 5 dias
Air Liquide is a leading global player in gases, technologies and services for Industry and Health. As an Edm Business Analyst Specialist, you will be part of the company's European Business Services team based in Lisbon, Portugal. With over 400 employees across three locations, this team provides financial services to Air Liquide European entities while expanding its scope to include Human Resources. Your role will be crucial in contributing to the growth and success of our organization.
About the RoleAs an Edm Business Analyst Specialist, your primary responsibility will be to perform transactional and administrative tasks related to employee personal and job data changes. You will ensure data integrity and compliance by leveraging knowledge base documents, such as FAQs, job aids, and policy documents. Your exceptional communication skills will enable you to interact with a diverse group of people, including employees and partners, providing regular updates and following up on outstanding items.
Key Responsibilities- Perform transactional and administrative tasks related to employee personal and job data changes
- Leverage knowledge base documents to ensure data integrity and compliance
- Provide regular updates to employees and partners
- Follow up on outstanding items and obtain feedback from employees and partners
- Assume ownership of cases and update resolution accurately and timely in the case management system
To succeed in this role, you will need a degree in HR/Social Sciences/Administration or similar. Strong organizational and time-management skills are essential, along with excellent interpersonal skills, verbal and written communication skills, and the ability to interact professionally with diverse groups of people. You should be able to ask relevant questions to understand and clarify issues, attempt resolution, and escalate problems if unable to resolve. Additionally, you must be able to work independently, take initiative, and follow up on assigned projects.
BenefitsWe offer a competitive salary package, including a generous compensation plan, benefits, and opportunities for career growth and development. Our organization values diversity, inclusion, and respect, creating a welcoming workplace that encourages collaboration and innovation. We strive to make a positive impact on our communities and the environment.
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