Cloud Infrastructure Specialist

About Merkle

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty.

Job Description

Key Responsibilities

• Design, deploy, and manage cloud infrastructure solutions using leading public cloud providers.
• Develop and implement infrastructure as code (IaC) and configuration management.
• Introduce automation to improve performance, scalability, and security, reducing manual effort.
• Develop Continuous Integration and Continuous Delivery pipelines for increased development productivity.
• Implement logging, monitoring, tracing, and alerting solutions for better visibility and faster incident recovery.
• Collaborate with cross-functional teams to gather requirements and design scalable, reliable, secure, sustainable, and cost-effective architectures.
• Troubleshoot cloud infrastructure and services to ensure optimal performance and availability.
• Develop tools and processes to improve teams and customer experience.
• Develop documentation related to cloud infrastructure, architecture, and processes.
• Support software engineers in following the software delivery lifecycle.
• Maintain efficient communication and client relationships, promoting our product portfolio.
• Stay up-to-date with industry trends and latest technologies in cloud computing and provide recommendations for continuous improvement.
• Support internal and external customers on various platforms.

Requirements

• In-depth knowledge of AWS, including services like compute, storage, networking, databases.
• 1+ years hands-on experience in administering Windows or Linux server environment.
• Proficiency with at least one of the following languages: Bash, Python, Go, PowerShell, NodeJS.
• Professional automation experience with at least one configuration/deployment management tool such as Saltstack, Terraform.
• Experience on container technologies such as Docker, Kubernetes.
• Experience with serverless computing and event-driven architectures.
• Experience integrating monitoring and alerting technologies, such as Grafana, Datadog, New Relic, CloudWatch, ELK.
• Experience of building, running, and improving CI/CD frameworks, tools, etc. and industrializing these into day-to-day operations.
• Demonstrable understanding of security and networking principles in a cloud-native environment.
• Experience working in an Agile fast-paced, DevOps environment.
• Excellent problem-solving and troubleshooting skills.
• Of curious nature and open-minded.
• Ability to provide outstanding customer service, be a good listener, work well with others, and trusted by colleagues.
• Strong communication and collaboration skills to work efficiently within a team and across departments.
• Degree in computer science, information technology, or equivalent combination of relevant education and experience.
• Fluent in English.

Main Skills

AWS, Linux or Windows Server, Python or Bash or PowerShell, Terraform, Docker, Kubernetes, ELK, Git, CI/CD (GitHub, GitLab, BitBucket)

Additional Information

In Merkle, you will:

• Be part of a diverse and inclusive team where we support each other and have fun.
• Have an opportunity to develop your skills and grow within the company, taking part in a wide variety of internal trainings and language courses.
• Find work with purpose, where you can have an impact and make a change.

And we offer even more:

• 5 weeks of vacation + 3 wellness days
• 2 Volunteering days to share the kindness of your heart with others
• Flexible working hours and home office after agreement with manager
• Full access to Dentsu Academy, GoFluent Learning, on-site learning sessions
• Dog-friendly offices
• Edenred meal vouchers and cafeteria points (life/pension insurance)
• Team events: company parties, breakfasts, etc.
• Snacks and drinks at the office
• Referral bonus programme
• Laptop + equipment
• Corporate mobile phone subscription